FREQUENTLY ASKED QUESTIONS

for further questions please email hello@ayresbyalice.com

is international shipping available

yes :) — but please note I am not responsible for any custom fees.
when will my items be shipped?

all my products are carefully handmade and packaged, so please allow up to 7 business days for your order to be dispatched.
do you accept returns or refunds

I currently don't accept returns, refunds, or exchanges. if your item however arrives damaged or broken, please email me with an attached photo and I will gladly replace it for you.