top of page

FREQUENTLY ASKED QUESTIONS

for further questions please email hello@ayresbyalice.com

  • is international shipping available
    yes :) — but please note I am not responsible for any custom fees.
  • when will my items be shipped?
    all my products are carefully handmade and packaged, so please allow up to 7 business days for your order to be dispatched.
  • do you accept returns or refunds
    I currently don't accept returns, refunds, or exchanges. if your item however arrives damaged or broken, please email me with an attached photo and I will gladly replace it for you.
bottom of page